NaaS refers to the consumption of network hardware and software as-a-service from a vendor. It can include the overall management of the network, often termed NaaS managed services, where the vendor or a managed service provider (MSP) handles the installation, implementation, maintenance, and support. Essentially, NaaS delivers network infrastructure as a service, allowing organizations to access necessary hardware and software without the need for significant capital investments.

Several factors are driving the adoption of NaaS, including the shift towards hybrid work models accelerated by the COVID-19 pandemic, the rise of IoT devices, and the rapid pace of technological innovation. Organizations are looking for flexibility and agility in their network solutions to support remote work and changing business needs. In fact, 71% of organizations report that their long-term planning cycles have shortened due to COVID, with many now planning for 2 years or less.

NaaS offers several advantages, including enhanced flexibility to meet dynamic business requirements, lower operational risks through improved security, and the ability to keep pace with rapid technological changes. It allows organizations to centralize network management while reducing the need for large capital investments. Additionally, 77% of organizations recognize the importance of IT Asset Disposition (ITAD) and sustainability goals, which NaaS can help address by managing equipment lifecycle effectively.